Contact
Reach the studio
Questions about an order, a scent, or a gift? Send a message and we will reply within one to two business days.
Common questions
How long does shipping take?
Orders ship within one to two business days. Standard delivery usually takes three to seven business days depending on where you are. You will get tracking once the parcel is on its way.
What is your return policy?
Unopened candles and accessories can be returned within thirty days of delivery. Reply to your order confirmation and we will walk you through it.
Can you help me choose a scent?
Yes. Tell us about the room, who it is for, and what you already like. We would rather point you to the right one than sell you three.
Where do I find candle care advice?
Our candle care page covers the first burn, wick trimming, and how to clean out the jar when you are done.
Send a message
Include your order number if you have one. For candle care, see our care guide.
